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Refund Policy

Refund Once the order has been cancelled, Buyer will receive the refund within 2 to 3 days. The refund will be made to the same payment option(s) originally used to pay for the order. If the payment was by Credit Card or Net-Banking, mypartyshoponline.com will refund the Credit Card or Net-Banking account. Note: For all products live on mypartyshoponline.com, inventory levels are based on demand and price forecasting, availability and replenishment lead times. As this is an on-going process and complex, some products may go out of stock despite our best efforts. Prices and availability of items/products are subject to change without prior notice at the sole discretion of mypartyshoponline.com.


Return Policy :


If you have received wrong/damaged or defective product then please feel free to return us back within 15 days of delivery.


Note: Please report us within 24 hours of delivery of wrong/damaged or defective product through email. If you are not able to inform us within 24hrs then mypartyshoponline.com shall not be held liable for not replacing or exchanging that order.


The items should not be opened or used i.e. it should be in original packing with all labels and tags on it. Please note that balloons are not returnable or exchangeable.


The item which has to be returned should be stated on the invoice. Please make sure that you use reliable courier service that has tracking option of the shipment as the replacement can be processed only once the item is received in as is condition. The company cannot accept responsibility for loss or damage during return transit. There are no RETURNS ON SALE OR CLEARANCE ITEMS.


The mypartyshoponline.com will notify the Buyer via email with the details of the refund. The refund will be made via the same payment option(s) originally used to pay for the order. If the payment was by Credit Card or Net-Banking, mypartyshoponline.com will refund the Credit Card or Net-Banking account. Replacement- If an item ordered by Buyer on mypartyshoponline.com is opted for a replacement. Our Customer Service team will confirm the replacement. Buyer will be required to hand over the defective items to the logistic partner in the same condition as were received by him.(with all the tags intact and in its original packing, else the seller may not accept the return) In cases where Buyer notices any manufacturing defects in item/products and consumer durables.


mypartyshoponline.com will assist the customer but cannot cancel the order. When mypartyshoponline.com receives Buyer’s return, mypartyshoponline.com will inspect the item and provide a replacement or issue a refund. mypartyshoponline.com’s address for returns is as follows:


My Party Shop, A4\34 paschim vihar, New delhi-110063, India, Email: contactus@mypartyshoponline.com


Mypartyshoponline.com does not give refunds for the products as Balloons, Opened packages will be accepted for returns only where an incorrect product has been dispatched. An item not returned in the condition it was received.


Disputes These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts.


Notice of Grievance We are not liable for any infringement of copyright arising out of materials posted on or transmitted by you using our Services through our Communication Facilities, or items advertised using our Services, by you or any other user, subscriber or third party.